Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

Standard Shipping (3-5 business days): $5.99
Free on orders over $50

Express Shipping (2-3 business days): $12.99

Tracking Your Order

You'll receive a shipping confirmation email with tracking information once your order ships. Track your package anytime through the link provided.

Shipping Locations

We currently ship to all 50 US states. International shipping coming soon.

30-Day Satisfaction Guarantee

We stand behind our products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.

Return Conditions

Products must be unopened and in their original packaging. Opened products may be returned if defective or damaged.

How to Return

Contact our support team at support@masvidalabs.com to initiate a return. We'll provide you with a prepaid return label and instructions.

Refund Processing

Refunds are processed within 5-7 business days after we receive your return. You'll receive a confirmation email once your refund has been issued.