FAQ
Frequently Asked Questions
Everything you need to know about Mas Vida Labs products and orders.
How long does shipping take?
Orders ship within 1-2 business days. Standard shipping typically takes 3-5 business days within the US. You'll receive tracking information once your order ships.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us for a full refund or exchange. Products should be unopened and in original condition.
How do I use your products?
Each product includes detailed usage instructions on the label. For best results, follow the recommended serving size and timing. Our formulas are designed to integrate seamlessly into your daily routine.
When should I take my supplements?
Timing depends on the product. Hydration formulas work best in the morning or pre-workout. Recovery products are ideal post-workout or afternoon. Sleep support should be taken 30-60 minutes before bed. Check individual product labels for specific recommendations.
Can I take multiple products together?
Yes, our products are designed to work together as part of a complete daily nutrition system. Start with one product and gradually add others to build your routine.
Are your products safe?
All Mas Vida Labs products are manufactured in certified facilities following strict quality standards. We use clinically-studied ingredients at effective doses. However, consult your healthcare provider before starting any new supplement regimen.
Do you offer subscriptions?
Yes, subscribe and save on your favorite products. Manage your subscription anytime through your account dashboard.
How do I track my order?
You'll receive a tracking number via email once your order ships. Use this number to track your package's progress.
Still have questions?
Contact our support team →